The funeral director will help by procuring all necessary documents, and helping you complete and send them to the proper authorities.

Your part will be to obtain and supply the particulars of the deceased, as required by law.

Below is guide of the information required by the funeral director.

If at any time you have any questions or special requirements to be carried out, remember we are entirely at your disposal, and will guide you through every step of the way.

Full name of deceased:

Last known address:

Date of birth:

Birthplace:

Date of death:

Place of death:

Occupation:

Pension type: Aged – Veterans – Invalid – Self funded – other

Marital status at death:

Marriage date or age at time:

Marriage place:

Person to whom married:

Names of children:

Gender:

Date of birth of child/ren:

Deceased’s father’s name:

Deceased’s mother’s maiden name:

Executor of estate/Next of kin:

Executor/Next of kin address:

Executor /Next of kin phone:

To describe what needs to be done we’ve set out a list of procedures for you to follow.

1st - Call Your Doctor

Once the doctor satisfies legalities regarding cause of death, and identity of deceased (e.g. the deceased must have been treated by the same doctor within the previous six months) a medical certificate, Cause of Death Certificate, will be issued.

2nd - Call The Funeral Director

This may be done at the same time or just after the doctor being contacted as we can assist right from the very beginning. Following the issuance of the certificate, the funeral director will transport the deceased to the funeral director’s mortuary.

See section below: ‘When the doctor is unable to issue a death certificate.'

3rd - Decide Funeral Details

You will need to decide, at this stage, whether burial or cremation is required. If burial is requested the funeral can be carried out within 48 hours after receipt of certificate. If cremation, the doctor will issue an Attending Practitioner’s Certificate. The funeral director will help you complete the two remaining forms required by law.

Registration of death is required by the Registrar of Births, Deaths and Marriages. Basic particulars need to be recorded on a form the funeral director will provide and help fill out.

If cremation is to take place, the funeral director will help you complete an Application for Cremation. The funeral director will process all forms and documentation on your behalf.

4th - Consider Your Requirements For The Funeral

You will need to discuss with the funeral director various arrangements concerning: Newspaper notices; Type of casket; Cemetery or crematorium; Clergy; Floral tributes; Cars; etc. To help you decide on what arrangements you want, a list of services is described on the Services and Extra Services pages.

5th - Set The Time Of The Funeral

Again, details can be discussed with the funeral director regarding the time of the funeral, viewings and services (as required). The exact time depends on cemetery or crematorium availability, but under normal conditions, the funeral can be scheduled within 48 hours.

When The Doctor Is Unable To Issue A Death Certificate

Under certain circumstances the attending doctor may not issue a death certificate. The doctor may not have known or attended the deceased within the past six months or the exact cause of death may need to be reviewed. In this case, certification becomes a Coroner’s matter.

To describe what needs to be done we’ve set out a list of procedures for you to follow.

1st - Call The Funeral Director

Once the attending doctor or medical staff at hospital satisfies the legalities regarding cause of death and identity of deceased, a medical certificate, Cause of Death Certificate, will be issued to you. The funeral director will meet with you and arrange for the deceased to be transported to the funeral home. See section below for procedure when medical staff are unable to immediately issue a death certificate.

We take all care to ensure family can accompany the deceased in the flight arrangements. It is our job to make sure that all documentation and consular acceptance of the deceased is received prior to departure.

We try to make the process as easy as possible for the family and to ensure that the loved one arrives in the best possible way.

2nd - Decide Funeral Details

You will need to decide, at this stage, whether burial or cremation is required. If burial is requested the funeral can be carried out within 48 hours after receipt of certificate. If cremation, the doctor will issue an Attending Practitioner’s Certificate. The funeral director will help you complete the two remaining forms required by law.

Registration of death is required by the Registrar of Births, Deaths and Marriages. Basic particulars need to be recorded on a form the funeral director will provide and help fill out.

If cremation is to take place, the funeral director will help you complete an Application for Cremation. The funeral director will process all forms and documentation on your behalf.

3rd - Consider Your Requirements For The Funeral

You will need to discuss with the funeral director various arrangements concerning: Newspaper notices; Type of casket; Cemetery or crematorium; Clergy; Floral tributes; Cars; etc. To help you decide on what arrangements you want, a list of services is described on the Our Services and Extra Services pages.

4th - Set The Time Of The Funeral

Again, details can be discussed with the funeral director regarding the time of the funeral, viewings and services (as required). The exact time depends on cemetery or crematorium availability, but under normal conditions, the funeral can be scheduled within 48 hours.

When The Doctor Is Unable To Issue A Death Certificate

Under certain circumstances the attending doctor may not issue a death certificate. The doctor may not have known or attended the deceased within the past six months or the exact cause of death may need to be reviewed. In this case, certification becomes a Coroner’s matter.

If you are reporting a sudden death, follow the procedure outlined below.

1st - Call Police, then the Funeral Director

The law, in these circumstances, requires that an official examination takes place, and that the issuance of a Certificate of Death is a coroner’s matter which must be referred through the police. You should be aware that 1 to 5 days may lapse before the coroner’s report can be produced. The report will include a Certificate of Death and a Burial Order or Cremation Permit which are required before funeral arrangements can be completed.

IMPORTANT :

2nd - Decide Funeral Details

To start making funeral arrangements – and to supply information required by the coroner’s office – the funeral director will need to know whether your wish is for a burial or cremation. In either case, particulars concerning the deceased will be required to complete various compulsory forms. The funeral director will help you complete these forms, but it is suggested you gather information now. You will need to supply such particulars of the deceased as: age; residential address; details of marriage and previous marriages (if any); names and ages of children (if any); nearest relative; and the deceased’s usual occupation.

3rd - Consider your Requirements for the Funeral

You will need to discuss with the funeral director various arrangements concerning: Newspaper notices; Type of casket; Cemetery or crematorium; Clergy; Floral tributes; Cars; etc. To help you decide on what arrangements you want, a list of services is described on the Our Services and Extra Services pages.

4th - Set The Time of The Funeral

Again, details can be discussed with the funeral director regarding the time of the funeral, viewing’s and services (as required). The exact time depends on cemetery or crematorium availability, but under normal conditions, the funeral can be scheduled within 48 hours.

When the situation becomes a ‘coroner’s matter’, the initial procedure is for the police to arrange a government contractor to transport the deceased to the local morgue, from the place where death occurred. (Costs for transporting the deceased to the coroner’s morgue are paid by the government. No charges are made for the issuance of certificates by the coroner’s office.) In due course (usually 1-5 days) the coroner will complete the findings (post mortem) into the matter. The normal practice, undertaken by the coroner, is to call for a government medical officer’s report. The coroner will also have the forms signed by you and completed with the funeral director. When all legal and medical conditions are met to the satisfaction of the coroner, a Coroner’s Report will be issued. The funeral director, acting on your behalf, will collect the necessary burial or cremation permits. The deceased will then be transported to the funeral director’s mortuary – and arrangements for the funeral may proceed.

Coroner’s Matter Destitute Persons – Cremation or Burial

All procedures and steps, previously described, are also in the case of a deceased destitute person. Funeral costs are met by the Department of Health.

As soon as legalities have been completed, the funeral may take place within 24 hours. The funeral director will discuss with you the steps involved and the services that are provided including the costs associated. The costings reflect the following:

• Professional Fee

• Transfer (bringing your loved one into our care)

• Mortuary Care

• Coffin or Casket

• Cemetery or Crematorium

• Doctor’s Certificates (for cremation)

• Celebrant or Clergy

• Certified Death Certificate from BDM

• Floral Tribute (Casket Cover)

Additional extras may include:

• Orders of Service

• Photo Story Presentation

• Newspaper Notice

• Viewing of your loved one

• Mourning Cars

• Dove Release

• Organist/Musician

• Urn

• Balloon Release

These three articles include helpful information about planning ahead and the grieving process:

Helping a Friend in Grief

Love and Grief

Why Should I Plan Ahead?